PRIVACY POLICY

SAMAAROAH

Effective Date: May 2026

Welcome to SAMAAROAH. Protecting your privacy and safeguarding your personal information is extremely important to us. This Privacy Policy explains how SAMAAROAH collects, uses, stores, manages, and protects information shared by users through our website, consultation forms, communication channels, and event planning services.

By accessing or using the SAMAAROAH website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we recommend discontinuing the use of our website and services.

SAMAAROAH is committed to maintaining transparency, professionalism, and trust while delivering luxury wedding and event experiences across India and international destinations.

1. ABOUT SAMAAROAH

SAMAAROAH is a luxury wedding and event planning company specializing in bespoke celebrations, destination weddings, hospitality experiences, décor styling, entertainment management, and curated event services.

Our website is designed to provide information about our services, showcase our portfolio, enable consultations, and assist clients in planning their celebrations seamlessly.

This Privacy Policy applies to all visitors, users, clients, and individuals interacting with SAMAAROAH through:

• Our official website
• Contact forms
• WhatsApp or email communication
• Social media platforms
• Consultation bookings
• Vendor and partnership inquiries
• Event-related interactions

2. INFORMATION WE COLLECT

We may collect personal and non-personal information from users in several ways.

A. Personal Information

Personal information refers to details that can identify an individual directly or indirectly.

This may include:

• Full Name
• Mobile Number
• WhatsApp Number
• Email Address
• City or Location
• Wedding or Event Details
• Preferred Event Dates
• Guest Count Information
• Venue Preferences
• Budget Preferences
• Catering Preferences
• Celebration Requirements
• Social Media Handles (if voluntarily shared)

We collect this information when users:

• Fill out inquiry forms
• Request consultations
• Contact us through WhatsApp or email
• Subscribe to newsletters
• Request quotations or proposals
• Participate in surveys or promotional activities

B. Non-Personal Information

We may automatically collect technical and browsing-related information, including:

• IP Address
• Browser Type
• Device Type
• Operating System
• Pages Visited
• Time Spent on Website
• Click Activity
• Referral Sources
• Geographic Region
• Cookies & Usage Analytics

This information helps us improve website functionality, design, performance, and user experience.

3. HOW WE USE YOUR INFORMATION

SAMAAROAH uses collected information to provide a seamless and personalized experience for our clients and website visitors.

Your information may be used for:

• Responding to inquiries and consultation requests
• Understanding wedding and event requirements
• Planning and coordinating celebrations
• Sharing proposals and quotations
• Managing customer relationships
• Improving our services and website experience
• Sending important updates and communications
• Providing customer support
• Managing bookings and vendor coordination
• Conducting internal analysis and business operations
• Sending promotional or marketing communication (where permitted)

We may also use aggregated anonymous data for analytical and business improvement purposes.

4. CONSULTATIONS & CLIENT COMMUNICATION

When you contact SAMAAROAH through our website, social media platforms, email, or WhatsApp, we may retain records of communication for:

• Client support
• Event planning coordination
• Quality assurance
• Future service improvements
• Internal documentation

Our team may contact you regarding:

• Consultation scheduling
• Wedding or event planning discussions
• Venue recommendations
• Vendor coordination
• Event updates
• Promotional offers or announcements

You may opt out of promotional communication at any time.

5. COOKIES & TRACKING TECHNOLOGIES

SAMAAROAH may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies are small files stored on your device that help websites recognize returning users and improve browsing experiences.

We may use cookies to:

• Understand visitor behavior
• Improve website performance
• Personalize content and user experience
• Monitor traffic analytics
• Enhance security and functionality

Users may disable cookies through browser settings. However, certain features of the website may not function properly if cookies are disabled.

6. THIRD-PARTY SERVICES

SAMAAROAH may use trusted third-party tools or service providers for:

• Website analytics
• Email communication
• Hosting services
• Marketing tools
• Payment processing
• Customer support systems
• Social media integrations

These third-party providers may have access to limited information necessary for performing their services but are expected to maintain confidentiality and security standards.

We encourage users to review the privacy policies of external platforms separately.

7. INFORMATION SHARING & DISCLOSURE

SAMAAROAH respects your privacy and does not sell, trade, or rent personal information to third parties.

However, limited information may be shared when necessary with:

• Venue partners
• Catering partners
• Hospitality teams
• Décor teams
• Entertainment vendors
• Photography & videography teams
• Logistics providers

This information sharing occurs strictly for planning and executing weddings or events effectively.

We may also disclose information:

• If required by law
• To comply with legal obligations
• To protect our rights or business interests
• To prevent fraudulent or unauthorized activities

8. DATA SECURITY

We implement reasonable security measures designed to protect personal information from:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure

Our security practices may include:

• Secure databases
• Limited access controls
• Password-protected systems
• Internal confidentiality measures

While we strive to use commercially acceptable methods to protect information, no online transmission or digital storage method is completely secure. Therefore, absolute security cannot be guaranteed.

9. SOCIAL MEDIA & USER CONTENT

Users may interact with SAMAAROAH through platforms such as:

• Instagram
• Facebook
• Pinterest
• YouTube
• WhatsApp

If users voluntarily share photographs, testimonials, comments, reviews, or event-related content with us, SAMAAROAH may use such content for:

• Portfolio showcases
• Website galleries
• Social media marketing
• Promotional campaigns

If you wish to request removal of any shared content, you may contact us directly.

10. DESTINATION EVENTS & INTERNATIONAL SERVICES

SAMAAROAH may coordinate weddings and events across various destinations in India and internationally.

For destination celebrations, client information may be shared with:

• Hotels & resorts
• Local event partners
• Hospitality teams
• Travel-related vendors
• Destination coordinators

Such sharing is limited strictly to operational and planning requirements necessary for event execution.

11. RETENTION OF INFORMATION

We may retain user and client information for as long as necessary to:

• Fulfill business obligations
• Complete event services
• Maintain records
• Resolve disputes
• Comply with legal requirements

Information no longer required may be securely deleted or anonymized.

12. YOUR RIGHTS & CHOICES

Users may request to:

• Access personal information
• Update inaccurate information
• Correct submitted details
• Request deletion of personal data
• Withdraw consent for communication
• Opt out of promotional emails or messages

Requests may be submitted using the contact details provided below.

SAMAAROAH reserves the right to verify the identity of individuals before processing sensitive data requests.

13. CHILDREN’S PRIVACY

SAMAAROAH’s services and website are intended for adults planning weddings, events, or related experiences.

We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, we will take reasonable steps to remove it promptly.

14. EXTERNAL LINKS

Our website may contain links to third-party websites, vendor pages, social media platforms, or partner services.

SAMAAROAH is not responsible for:

• External website content
• Privacy practices of third parties
• Security of external platforms

Users are encouraged to review third-party privacy policies before sharing information.

15. MARKETING COMMUNICATIONS

With user consent, SAMAAROAH may occasionally send:

• Wedding inspiration
• Event updates
• Service announcements
• Promotional campaigns
• Offers or newsletters

Users may unsubscribe or opt out of marketing communication at any time by contacting us or using unsubscribe options where available.

16. POLICY UPDATES

SAMAAROAH reserves the right to modify or update this Privacy Policy at any time without prior notice.

Changes may occur due to:

• Legal updates
• Service modifications
• Website improvements
• Operational changes

Updated versions will be posted on this page with revised effective dates.

Users are encouraged to review this Privacy Policy periodically.

17. CONSENT

By accessing or using the SAMAAROAH website and services, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

Continued use of our website constitutes acceptance of any future updates or modifications to this policy.

18. CONTACT US

For questions, concerns, requests, or privacy-related inquiries, please contact:

SAMAAROAH
Addess: Gurgaon, Haryana, India
Email: hello@samaaroah.com
Phone: +91 XXXXX XXXXX
Website: www.samaaroah.com

DISCLAIMER

While SAMAAROAH makes every effort to maintain the privacy and security of user information, users acknowledge that internet-based services may involve certain inherent risks. By using our services, users accept these risks and agree to the terms outlined in this Privacy Policy.